Remote Video Monitoring.
Live operators on your cameras when an event fires.
Sharpvue cameras and trailers don't just record — they trigger live human review when AI detects an actionable event. Talk-down audio, dispatch coordination, and incident packaging from a 24/7 monitoring center, on whichever ecosystem your trailer runs.
What you get.
AI-triggered escalation
Only events that match your rule set escalate to a live operator — no false-alarm fatigue.
Audio talk-down
Operators can speak through the camera in real time, naming behaviors and intent to deter before dispatch.
Police & first-responder coordination
Operators handle dispatch, with documented escalation paths per site and per event type.
Incident packaging
Operators bookmark and package the event with operator log + clipped footage delivered to your team.
Custom rule sets per site
What counts as an event differs by site, time of day, and zone. Rules are tunable per camera.
How it fits the stack.
Sharpvue cameras with AI
VCA 2.0 events generate the trigger that escalates to a live operator.
MAST trailers
Trailer-deployed cameras feed the monitoring center the same way fixed cameras do.
Any ecosystem
Operators work alongside iVision, Alarm.com, or OpenEye — incident reports land back with your team.