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End User License Agreement

This End User License Agreement (“Agreement”) is between you (the individual or entity using the Software) and Sharpvue, LLC (“Sharpvue”, “we”, “us”). It governs your use of Sharpvue software, including the Sharpvue iVISION Cloud service, the Sharpvue iVISION desktop and mobile applications, and the software embedded in or delivered with Sharpvue devices — trailers, cameras, portable units, speakers, and related hardware (together, the “Software”).

By creating an account, installing or using the Software, or using a Sharpvue device that contains it, you agree to this Agreement. If you are using the Software on behalf of a company, you represent that you have authority to bind that company. If you do not agree, do not use the Software.

1. License grant

Subject to this Agreement, Sharpvue grants you a limited, non-exclusive, non-transferable, revocable license to use the Software solely (a) in connection with Sharpvue products and services you have lawfully purchased or subscribed to, and (b) for your own internal security and business purposes. Software embedded in a Sharpvue device is licensed for use only as part of that device.

2. Restrictions

You may not, and may not permit anyone else to:

  • copy, modify, translate, or create derivative works of the Software;
  • reverse engineer, decompile, or disassemble the Software, except to the extent a law expressly permits it despite this limitation;
  • sell, rent, lease, sublicense, or otherwise transfer the Software or your access to it, except as part of a permitted transfer of the Sharpvue device it is embedded in;
  • circumvent or disable any security or license-management feature of the Software;
  • use the Software to violate any law, including laws governing video surveillance, audio recording, and privacy in your jurisdiction; or
  • use the Software to develop a competing product or service.

3. Your account and responsibilities

You are responsible for maintaining the confidentiality of your account credentials, for all activity under your account, and for ensuring the people you grant access are authorized to view the video and data available to them. You are responsible for deploying and operating Sharpvue products in compliance with the notice, consent, signage, and recording laws that apply where your devices are installed.

4. Your content, video, and privacy

You (or your company) own the video, images, and other content captured by your Sharpvue devices and processed by the Software (“Customer Content”). You act as the data controller of Customer Content; Sharpvue acts solely as a data processor and processes Customer Content only on your behalf and at your direction — for example, to store, display, and alert on it, or to provide support you request. Sharpvue does not sell Customer Content and does not pool, share, or cross-reference it across customer accounts. Our Privacy Policy describes how we handle personal data, surveillance video, and AI detection data.

5. Updates

The Software may download and install updates, upgrades, and patches automatically or with notice. Updates may add, change, or remove features. This Agreement covers all updates unless an update is accompanied by a separate license, in which case that license governs.

6. Third-party and open-source software

The Software includes components licensed from third parties, including open-source software, and interoperates with third-party platforms and services. Those components are governed by their own license terms, and nothing in this Agreement limits your rights under, or grants you rights that supersede, the terms of any applicable open-source license. Third-party notices are available on request.

7. Intellectual property

The Software is licensed, not sold. Sharpvue and its licensors retain all right, title, and interest in and to the Software, including all intellectual property rights. Sharpvue, the Sharpvue logo, iVISION, MAST, BLAST, and related marks are trademarks of Sharpvue, LLC. No rights are granted except as expressly stated in this Agreement.

8. Term and termination

This Agreement is effective until terminated. It terminates automatically if you fail to comply with it. Sharpvue may suspend or terminate access to cloud services for material breach, non-payment, or use that threatens the security or integrity of the service. Upon termination you must stop using the Software; sections that by their nature should survive (including Sections 4, 7, and 9 through 12) survive termination. Termination does not entitle you to a refund except as required by law or a separate written agreement.

9. Disclaimer of warranties

THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHARPVUE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SHARPVUE DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT IT WILL DETECT, PREVENT, OR RECORD EVERY EVENT OR INCIDENT. THE SOFTWARE IS A SECURITY TOOL, NOT A GUARANTEE OF SAFETY, AND IS NOT A SUBSTITUTE FOR EMERGENCY SERVICES. ANY SEPARATE HARDWARE WARRANTY IS PROVIDED UNDER ITS OWN TERMS.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHARPVUE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY. SHARPVUE'S TOTAL LIABILITY ARISING FROM OR RELATED TO THE SOFTWARE WILL NOT EXCEED THE AMOUNTS YOU PAID TO SHARPVUE FOR THE SOFTWARE OR SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You will defend and indemnify Sharpvue against claims arising from your Customer Content, your violation of this Agreement, or your use of Sharpvue products in violation of applicable law — including surveillance, recording, and privacy laws.

12. Export and compliance

You may not use or export the Software in violation of U.S. export laws and regulations, and you represent that you are not on any U.S. government restricted-party list.

13. Governing law

This Agreement is governed by the laws of the State of South Carolina, without regard to its conflict-of-law rules, and any dispute will be resolved in the state or federal courts located in South Carolina, whose jurisdiction you consent to.

14. Changes to this Agreement

Sharpvue may update this Agreement from time to time. The current version will always be posted at sharpvue.com/eula, and material changes to cloud-service terms will be communicated through the service or by email. Continued use of the Software after a change takes effect constitutes acceptance.

15. Contact

Questions about this Agreement? Reach us through our contact form or at Sharpvue, LLC, 2381 Dutch Fork Rd, Chapin, SC 29036.

Last updated: August 24, 2026.